Clear, concise and practical guide to managerial communication for today`s professional.

Short, professional, and readableindispensable for successful communication in todays business environment. Journal of Business and Technical Communication

Listed as one of the five business books you shouldnt miss. Wall Street Journal

This newly revised seventh edition is more practical and useful for today`s professional than ever before. We have expanded the coverage in the following areas:

* Techniques for audience persuasion

* Electronic channels for communication & email guidelines

* Strategies for cross-cultural communication

* Writing in teams

* High skim value for writing

* Jargon and style

* Designing and using PowerPoint

* Relaxation techniques for public speakers